Testmonials - our Patient Testimonials, Reviews - High Peaks Dental, Plattsburgh, NY

 

Testimonials

Richard D.

"Dr. Beanan and Melissa were tremendous. As an somewhat anxious old fart, they were patient and professional. I had one root canal previously and this procedure was absolutely awesome as compared to the last. I would certainly not hesitate to recommend High Peaks Dental to friends. Thank You Dr. Beanan and Melissa for making this treatment as comfortable as possible under the circumstances. Cudos" - Richard D.

Kristin N.

"Dr.O'Neill made me feel very relaxed and comfortable and did an awesome job! Ill be back and I am bringing my husband and son too!" -Kristin N 

Connor G.

"My 5 & 7 year old had a really great experience. They were both nervous and not wanting to go but the hygienist was great and took the time to explain what she needed to do and showed all the instruments she would use (I'm sorry I don't remember her name). Both the dentist and they hygienist were great and by the end my kids said the dentist is great and when can they come again? Prizes definitely helped:-) and that they didn't have cavities." - Connor G. 

Miranda G.

"I have been to High Peaks 3 times and have had a great experience every time!!! It was not at my exact time, but almost a minute or two after being acknowledged, I was called in for my appointment. The least amount of waiting I have experienced at an appointment! I only called to let them know that I would be at my appointment and they treated me like I was an old friend calling but was professional at the same time" -Miranda G.

Lisa M.

"5 Stars! All of my appointments have been positive. I will continue to recommend your practice. Peggy (my Hygienist) is very professional but at the same time makes you so comfortable like you are visiting a friend." - Lisa M

Clarence R.

"While be treated, DJ (Dr. O'Neill) came in and shook my hand and asked how my family was and how my vacation was, he spent a few mins. chatting. it was a god feeling to see a doctor go out of his was to say hello, he is a wonderful dentist,,
I have neglected my teeth most of my life and have always been afraid to go to the dentist. Doctor O'Neil aka DJ made me feel comfortable and treated me painlessly. I actually look forward to future trips to the dentist. - Clarence R.

John C.

"Doctor Caldon is professional, friendly and confident. I have never had a bad experience when dealing with him, and I enjoy my visits. I have known him since the Air Force and I am confident in his abilities and skill to take care of any needs that I may have.  Rachel does an outstanding job of making you feel comfortable and welcomed. She is very friendly, genuine, and makes the appointment a pleasure instead of a trial. She is also very good at her job and I am confident that my teeth are well taken care of. My experiences have been very positive. I actually enjoy my visits and am always made to feel very welcome and comfortable. It's almost like dealing with family you haven't seen for a while, and whenever you come back you are made very welcome. The staff is very competent and I have no doubts as to their competency and skill to meet any problems that may arise." - John C.

Peg B.

"Peggy (my Hygienist) was wonderful as usual" - Peg B

Vicki C.

"After Rachel cleaned my pearlies, Dr.Caldon came in to do a hands on exam. I have NEVER encountered any of the staff that was anything but pleasant, knowledgeable and warm. To a person, the docs are all wonderful (I'm partial to my singing doctor, Dr.Caldon:)!" Rachel (my Hygienist) is always tops! FIVE Cinco, 1,2,3,4,55555! (rating) Ever since my first visit, I have been so happy to have made the change to High Peaks." -Vicki C.

Shirley H.

"I Am not the happiest camper to go to the dentist but have found High Peaks Dental to be a great office and I never have the apprehension I had at other dentists ,Thank You." - Shirley H.

Nancy A.

"I saw Dr. O'Connor on my last visit, as well as Amanda and Alexis. They were all professional and friendly. My son had extensive work done last year, and his teeth are now beautiful, thanks to Dr. O'Connor and his staff. My daughter and grand-daughter are now new patients and will be seen in April." - Nancy A

Patricia G.

"I have a history with bad dental experiences as a child. I hate going to the dentist. Everyone I was in touch with at the office help to calm me down. I was very happy with the entire visit. Thank you" - Patricia G

Penny D.

"I was pleasantly impressed, first class operation. I later learned that 2 of my coworkers go there and now my daughter wants to switch.  Definitely 5 star rating, very professional, lovely office space, friendly and helpful." ~Penny D.

William H.

"Thank you for the gift. It was a nice touch. Always professional but warm and friendly. They make sure of your comfort before proceeding." -William H-- 

Katie S.

"Tammy is the primary reason I chose to stay with High Peaks Dental. She has become a key part of my dental life. What an asset she is to your practice. Thanks for making semi annual cleanings a positive experience, Tammy. Your billing flexibility works well for me and I am comfortable with the other office staff and doctors. And I won a coffee mug! Woo Hoo!"  -  Katie S.

Bob M.

"Five star rating..I was extremely satisfied with all aspects of this practice-scheduling of appointment, greeting upon entering , knowledge and professionalism on the part of ALL members of this practice." , Bob M. 

Martha S.

"Exceptional staff and service. The first time in nearly 50 years of life that I have been unafraid to go to the dentist". - Martha S.

Rosa G.

"My appointment was with the spiffy Hygienist who didn't care that I drank coffee before seeing her.  Everyone is so pleasant on the phone whether it's about a bill, appointment or if they have to leave a message on my voice mail.  I was also given the option of having coffee and I was greedy... I mean happily accepted.  I knew that it was going to be a bit later than my original appointment, so I didn't mind waiting.  I was still out when I needed to be.  The Doctor let me know my options for not only my remaining fillings that I needed, but also for the apparent filling that I lost." - Rosa G.

Joy K.

"Dr. Beanan and my Hygienist were excellent, personable and professional.  A truly warm and professional environment" - Joy K.

Barbara G.

"Put is fabulous, very knowledgeable and professional. She administered the numbing material painlessly. I'd give you dental practice a star rating of 5!" - Barbara G.

Amanda D.

"Rachel is amazing!  She was very helpful and super nice.  She made me feel comfortable when I was feeling awful" - Amanda D.

Mark B.

"Tammy is great, keep up the good work.  The doctors are always very professional and friendly.  Everyone should come here.  You are the best!" - Mark B.

Frederick S.

"Excellent experience.  When I entered the practice for my 7:00 AM appointment, the total staff was in a meeting.  When the meeting ended Karen was her usual pleasant and charming self" - Frederick S.

Julis A.

"I appreciate your help in filing insurance claims" - Julis A.

Nancy F.

" I am always greeted with a smile and offered a beverage.  Tammy, (my hygienist) always does a GREAT job on my teeth.  Feel so clean and I love the way they look when she is done.  I know that she makes every effort to see that I get all the attention and services available.  It's always a pleasure to see Dr. O'Neill." - Nancy F.

Sharon S.

"You already go above any other office that I know of. " - Sharon S.

Peter I.

"Always a very comfortable experience, Peggy is Outstanding!! (I am no longer a "white knuckle" dental patient!!).
Kim is Outstanding in coordinating the "Dental staff" experience as well as extremely knowledgeable in Insurance needs, "the total package" " of patient care. - Peter I.

Linda B.

"Audra Squires is a great addition to your staff. She was very friendly and professional and did a great cleaning. I love the look of your new office!"! - Linda B.

Courtney A.

"I have never been treated other than professionally and friendly at your practice, and I am impressed that Dr. Caldon always calls in the evening to see how I am doing. " - Courtney A

Suzanne N.

"Tammy was awesome with my four year old (his first time).  Michelle was wonderful as well.  Dr. DJ (O'Neill) seems like a great guy too!  I was very impressed with this office. It seems that all the staff enjoy their workplace which make a huge difference for the patients.  The entire staff at this office is genuinely friendly.  You can tell that they work in a positive atmosphere and enjoy what they do and working with who they work with.  I felt very comfortable in this office the moment my four year old and I stepped in." - Suzanne N

Oksana J.

"I always have a very warm, friendly and easy-going experience! The doctors and hygienists answer all my questions and are always professional and kind, making pleasant conversation, and always making sure that I am 100% comfortable and informed." - Oksana J. 

Darrell B.

"Dr. Caldon always does an excellent job, and always follows up to see how I am doing, which I appreciate very much" - Darrell B.

Jean M.

"The staff you have at High Peaks are so friendly and a team. It is refreshing to see the positive attitudes of everyone!!!!!You make a trip to the dentist very pleasant! " -Jean M

Donna M.

" Very Helpful, very inviting, and actually seen earlier than my appointed time. Great Job and Keep up the good work!" Donna M

Barbara G.

"I am very happy that I have chosen High Peaks for my dental care!"
"I am very happy that I made the decision to receive my dental care at High Peaks! The staff are very professional and personable!" - Barbara G.

Andrea D.

“Every time I call the office to make an appointment or ask a question the girls on the phone always make me feel like a friend. Love it!!  They always welcome me by name and with a smile....and how are you and what have you been up to...make you feel like you’re walking into seeing friends!!  I have only had Putt to clean my teeth and I love her honesty, confidence and advice...Putt always greets you with a SMILE and makes you feel like you’re a friend and not just a patient.  I have been with the Plattsburgh office for years and have loved dealing with each and every person!!”  - Andrea D

Jim M.

'Everyone I dealt with (front desk, hygienist, doctor) was professional, friendly, and competent." -Jim M

Erik K.

"Doctor O'Neill has a great "chair side manner.  (He) is quite good at explaining the problem and the treatment options and has great gentle hands!  Both Cori-Anne and McCayla were quite helpful and accommodating when I forgot to bring my crown with me and then when I had problems with a subsequent appointment.  Thanks You for being quite nice and helpful.  High Peaks Dental is one of the very best dental practices I have been involved with in forty years.  Dr. O'Neill and all the staff were knowledgeable, friendly and provided excellent care!" - Erik K.

Joy K.

"Both Dr. Beanan and her assistant were wonderful,spectacular even, and I'm actually no longer afraid to go to the dentist. That's a pretty big deal !!! - Joy K.

George P.

"Always a pleasure to experience the total professionalism of this practice!" - George P.

Shelly R.

"Everyone is so friendly at High Peaks Dental. They really strive on making their patients comfortable and relaxed. They are never in a hurry and they do their job well. My daughter and I love going to High Peaks Dental. We are very pleased with everything the have done for us so far." - Shelly R.

Vicki C.

"Rachel is just awesome! Always professional but in a warm way. Makes me feel like she is really pleased to see me!  The entire staff respond in such a manner that welcomes each of us (I have observed as well as being attended to),lets us know if we might be waiting or not...although have never been delayed!  NO COMPLAINTS ONLY COMPLIMENTS!!!" - Vicki C

Joyce R.

"VERY caring and professional staff, would not change a thing!!! You are all great!!!!!" - Joyce R.

Cynthia R.

"Dr Beanan was delightful, beautiful and I was very impressed with how professional she was. Kim was extremely kind and caring. Christan was VERY sweet and welcoming. I guess your staff is chosen with expert care!. I was seen at my appointed time and I wasn't even scheduled until this morning. All of my questions were answered perfectly! Both the assistant and doctor were polite, caring and I was in no more pain when they finished with me. This is the BEST dental office I have been to and I am old and have moved a lot so that is a TRUE compliment...sincerely!!! - Cynthia R.

Wanda H.

"Very personable and professional staff." - Wanda H.

Dorothy D.

"I was warmly greeted as soon as I opened the door. Dr O'Neill makes you relaxed and helps you take why your there off your mind. Peggy is always pleasant and speaks even when not seeing her. The entire office staff and doctors are very pleasant and professional." - Dorothy D.

Catherine G.

"I did not expect to be greeted by name because I have not been a long-term customer and I don't think I have met everyone on your staff. The greeting was very warm and welcoming. She seemed to understand my financial problems in paying for all the recommended dental work. She was very pleasant and professional. A very enjoyable visit. Thank you!" - Catherine G.

Murphy S.

"This was the most AMAZING experience I have ever had-First time not being afraid of the dentists!" ~ Murphy S.

Amanda D.

"I was a little late and they saw me within 3 minutes.  I also got to have two assistants in training who were great. I called that morning and was told I could be seen withing an hour"! - Amanda D.

Ronnie R.

"I found this last visit to be very pleasurable.  I hadn't been to the Dentist for a cleaning in 25 years and that visit was not very well liked by myself.  Now I found High Peaks Dental and even with a deep cleaning, I found it to be almost pain free and the hygienist to be comforting and very informational.  I will definitely return." - Ronnie R.

Bethany S.

"I received a reminder call and a call the morning of my appointment letting me know that they were running late and that I should plan on a delay.  No other provider has ever done that and it was awesome to know that ahead of time.  I was taken a tour of the new facility and introduced to new staff.  The new location is amazing.  I felt much more relaxed.  The design allows more privacy and doesn't feel as crowded.  The style and decor is tasteful and calming.  I love all the pictures on the wall in the hallway." - Bethany S.

Melissa Z.

" I have always been happy with the service I receive at High Peaks Dental - keep up the good work!' - Melissa Z.

Leo W.

"I always appreciate Dr. Caldon and his staff.  Everyone is friendly and smiles which helps put the patients at ease.  Thank you for your service and excellent dental care"- Leo W.

Tommye G.

"Efficiency and courtesy are their hallmarks!  And on the the Dentists is a "Hoya"!   What more can you ask." - Tommye G.

Dorothy S.

"There is a wonderful atmosphere in the office. Everyone is pleasant; they all work well together; it's nice being greeted by name. Contrary to how I felt about dentists years ago, I actually enjoy coming to High Peaks for my office visits!"
~Dorothy S.

Rosa G.

"My visit went well and I was thankful for everyone being so attentive and helpful" - Rosa G.

Maria M.

"This was an emergency visit...visiting for out of town, very thorough, friendly, knowledgeable and set me at ease... thank you" - Maria M.

Wendy S.

"The pre-care was tremendous with Karen and I found Dr. O'Neill most professional who helps alleviate any anxiety." - Wendy S.

Roger W.

"Extremely impressed with the facilities, the staff and service!  It was refreshing to see an operation which truly made customer comfort and service their number one priority." - Roger W.

Ann S.

"I was late and was not made to feel like I was unwanted because I was not there on time.  Everyone was great!" - Ann S.

Amanda D.

"If it weren't for you, I wouldn't have known about the care credit which enabled me to have some form of payment plan and would have had to continue going to a dentist where I wasn't comfortable whatsoever. not to mention you guys were all game when I played 20 questions with the poor girl." - Amanda D

Joe M.

"Just a short note to complement "Putt" my Hygienist for her pain free great work on me this day. She is very professional and also extremely personable. Not very often you look forward for a return visit, thanks to her! Great Job." - Joe M.

David G.

"Did not have an appointment, but Dr. O'Connor saw me in ten minutes"... Thanks so much for seeing me, I could not have enjoyed my vacation without treatment." - David G.

Kenneth B.

"Karen and the other staff welcomed my wife and I with a big smile and lots of pleasantry.  She explained the new office and spent as much time with me talking as I had questions.  The office has changed but it's the some "old" great staff.  Karen was also warm and pleasant when we both left.  "Putt" (my Hygienist) was on time, and when I said I had another appointment to make, she said that would not be a problem, and it was not.  She was her usual warm bubbly self, and made the appointment very pleasant.  Even though the "bright light" was dead, Putt worked very focused and in a confident manner while another staff member changed the bulb.  I would compare the new office with Perrywinkles and their staff, two of the elite in Plattsburgh,  The environment and the staff really make a difference to the clients." - Kenneth B.

Darcy D.

"Your new place is so nice and inviting! It makes me feel even more confident in how important
your work is to you with all your new equipment. Thank you for providing A-1 care!!"
-Darcy D.

Carole M.

“High Peaks Dental has given me the best care I have ever experienced.  The staff is always concerned about my comfort. Dr. O’Connor has given me a wonderful dental care, pain free and his genuine concern for my wellbeing is always up most in my treatments. I will recommend High Peaks Dental to all my family and friends. A wonderful and caring group of professionals!” - Carole M.

Justin R.

“Dr. O’Neill is by far the best dentist I have ever been to.  Makes me not dread going to get my teeth looked at twice a year.  The staff is also friendly and they make you feel comfortable.  Great job all around.” -  Justin R.

Jennifer D.

"This is the Best dental practice I've ever been to! You MAKE me want to take care of my teeth!! Thanks for your good care.” ~Jennifer D.

Jim S.

“Dr. Mike and Patricia Love the new office that you moved into! Thanks for the great dental care that you provide for me." - Jim S.

Paul D.

“I will go out of my way to recommend you!” – Paul D.

Helen C.

“Thanks to all of you for ALWAYS being so nice, friendly and caring.”  - Helen C.

Cayla T.

“Tammy (hygienist) was wonderful. My daughter had a bad experience the first time at the dentist and I thought it was going to be a disaster but thing went great!” – Cayla T.

Karl A.

“Best dentist experience I ever had. Zero pain! – Karl A.

Tom B.

“Rachel (Hygienist) was very kind and professional. Kept me comfortable in your new heated seats.  Excellent Job!” – Tom B.

Rosemary

Offering CareCredit has helped a great deal in having all my dental needs attended to in a timely manner instead of having to wait. -Rosemary

 

Sue P.

The doctor is fantastic! Great personality. Always explains procedures clearly. I always find the doctors, hygienists, and staff friendly, compassionate and helpful. -Sue P.

Elaine P.

I was impressed with the office and high tech equipment. I have been seeing an "old fashioned" dentist and I appreciated the change.  -Elaine P.

 

Laura C.

Best customer service I've ever received at a dentist's office! I was very impressed with the staff and the way I was treated. Thank you for being so aware of the customer's needs! -Laura C.

Donna D.

The doctor is awesome. He is fun and kept me totally relaxed. -Donna D.

 

Roberta R.

Level of service and care is far superior to any dental service I have experienced. AAA+++  -Roberta R.

 

Shyloah O.

What a lovely staff! So friendly and easy to chat with. I felt very comfortable. Thank You. -Shyloah O.

 

Tammy M.

Office staff is very friendly + helpful. -Tammy M.

 

Christina S.

Best dentist I ever had! -Christina S.

 

Katherine G.

Thank you for making the dentist visit enjoyable for both myself and my daughter. -Katherine G.

 

Rodney D.

Enjoyed talking with the Doctor. Very professional and does excellent work. Would recommend him to anyone. -Rodney D.

 

Laurance G.

Without a doubt the best Dental Office in the country, that I have experienced so far... and I have moved around quite a bit J -Laurance G.

 

Lynn K.

“Oh Dental Wizard! Thanks for my new filling- It has integrated itself well with the others, plays well and is generally well behaved! ”
-- Lynn K.

Angela W.

“Thank you all so much for all the over-the-top treatment. I greatly appreciate all of you. Your caring and comfort was just what I needed and more than expected. Many many thanks, ”
-- Angela W.

Testimonials


"I Love High Peaks Dental..."....

Video Testimonial 5



"Got me in immediately"....

Video Testimonial 4



"This place is amazing"....

Video Testimonial 3


view more


"Dr. Beanan and Melissa were tremendous. As an somewhat anxious old fart, they were patient and professional. I had one root canal....

Richard D.


"Dr.O'Neill made me feel very relaxed and comfortable and did an awesome job! Ill be back and I am bringing my husband and son too....

Kristin N.


"My 5 & 7 year old had a really great experience. They were both nervous and not wanting to go but the hygienist was great and....

Connor G.


view more


Office Hours

Monday7:00AM-7:00PM
Tuesday7:00AM-7:00PM
Wednesday7:00AM-7:00PM
Thursday7:00AM-7:00PM
Friday7:00AM-5:00PM

Quick Contact Form